Payment Policy
Last Updated: 08 October 2026
At AL MADINA INTERNATIONAL TRAVELS, we aim to keep our payment process clear and transparent. This Payment Policy explains the general terms related to payments for our Hajj, Umrah, and other travel services.
1. Payment Terms
Customers are required to make payments according to the payment terms communicated at the time of booking.
The applicable amount, payment schedule, and other payment conditions may vary depending on the package or service selected.
2. Booking Confirmation
A booking will be considered confirmed only after the required payment has been received and the booking has been confirmed by AL MADINA INTERNATIONAL TRAVELS.
Making an enquiry or submitting a booking request does not automatically guarantee availability or confirmation.
3. Payment Methods
We may accept payments through the payment methods made available or communicated to customers by AL MADINA INTERNATIONAL TRAVELS.
Customers should ensure that payment details and transaction information are entered or provided correctly.
4. Payment Receipts
Customers should retain their payment receipts, transaction details, or other proof of payment for future reference.
Where applicable, payment confirmation will be provided by the company.
5. Additional Charges
Certain services may involve additional charges, including changes to bookings, airline charges, hotel charges, visa-related charges, transportation charges, or other third-party costs.
Any applicable additional charges will be communicated to the customer.
6. Failed or Unsuccessful Payments
If a payment fails, is reversed, or is not successfully received by us, the booking may remain unconfirmed until the required payment is successfully completed.
Customers should contact us if an amount has been deducted from their account but the payment has not been confirmed.
7. Cancellation & Refund
Payments and refunds are subject to our Cancellation & Refund Policy and the applicable terms of the selected package or service.
Some payments, services, products, or third-party charges may be non-refundable.
8. Changes to This Policy
We may update this Payment Policy from time to time. Any changes will be published on this page with the updated Last Updated date.
9. Contact Us
For any questions regarding payments, please contact us:
AL MADINA INTERNATIONAL TRAVELS
Mobile Numbers
(+91) 9732038286 / 7001649892